It is not necessary to be present during the service. However, we recommend being there at the end for a final walkthrough. This allows us to ensure everything meets your expectations and to address any details right away.

No, there is no need to make any payment in advance. Payment is collected once the service has been completed, after a final walkthrough to confirm you are happy with the results. This way, you can feel confident knowing you only pay once the cleaning is fully finished to your satisfaction.

Your satisfaction is our top priority. If you’re not completely happy with the service, please contact us within 24 hours and we will gladly arrange a solution—either addressing the areas of concern or scheduling a follow-up cleaning at no additional cost.

The duration is estimated based on the size of the property and the level of cleaning required. During an initial call, we review your needs to provide a time estimate. Please note that the final duration may vary depending on the specific conditions or additional needs identified during the service.

No, you don’t need to provide anything. We can bring all the necessary cleaning products for the service. If special equipment is required, such as pressure washers or industrial vacuums, we can provide that as well. Just let us know your preference, and we’ll tailor the service to your needs.